Frequently Asked Questions

Everything you need to know about shopping with Boden USA.

What is the Boden returns policy?

We offer a generous 90-day return window for most items. If you are not completely satisfied, you can return your purchase for a full refund, provided the items are in their original condition.

How long does shipping take within the USA?

Standard shipping typically takes 3 to 7 business days. We also offer expedited shipping options at checkout if you need your British-style staples delivered sooner.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. We recommend using our 'Fit Finder' tool to help you choose the perfect size based on your body type and preferences.

Does Boden offer a quality guarantee?

Yes, we pride ourselves on quality. We offer a 365-day guarantee on all our clothing, meaning if your garment doesn't live up to expectations within a year, we will make it right.

Can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.